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[Warranty] [Quality] [Returning
Data]
No
List
is Perfect!
We Call to over 1,000 companies each week to Verify, Update
and add to the information in our database. Because we telephone verify we
have a Very High
Quality AS400 Sales Lead list! However,
it is important to understand that even
though we guarantee Each Site to be in business
and to have an AS/400, no list "as a whole" is going to be
absolutely perfect! There are still going to be errors in every
list, no matter how often it’s updated. That's why we offer the best
warranty in the list business!
Most
list companies offer no warranty, guarantee of accuracy or assurances of
any kind except their word that their list is good. Unfortunately, this is
very normal in the list industry. We try hard to be different and
give our customers our written assurance and "we stand
behind our list 100%!" No one
else in the list business offers a promise of this magnitude! We also offer
incentives for sending
"new" information. See
Below for our warranty details and return policies.
You
can depend on AS400-List.com for the best AS400 prospect
lists available for your direct
mail, fax, email or telemarketing campaign. We will do everything we can to
help you make your marketing campaign a huge success.
We have the best AS400 prospect list available at the best possible price and our warranties are
the most generous in the industry! What more can you ask for? It’s a
Win-Win situation for everyone!
ORDER
TODAY and watch the CASH FLOW IN!
[Top]
[Warranty] [Quality] [Returning
Data]
Warranty
and
Licensing Agreement
Important:
Read
Carefully
THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH
AFFECTS YOUR LEGAL RIGHTS
AND MAY BE ENFORCED BY THE PARTIES.
You
have the non-exclusive right to use this data on any computers physically
located at the address to which it was delivered. You may print copies,
and make electronic copies of this data so long as the copies are used
only by members of your organization physically located at the address to
which the data was delivered. You may not give, trade, transfer
electronically, distribute, or sell copies of this data, in part or whole,
or your license rights in this data to any other party within your
organization at other locations or to any other entity and you may not use
this data to market any product or service other than your own or to
create, add to or update any commercially sold databases. This data is
intended only for the non-exclusive use of the individual or entity to
which this packet was delivered and may not be used by any other party or
entity. This data is owned by and reflects the original research of AS400-List.com.
It is of a sensitive and confidential nature and is protected by United
States copyright laws. This data is seeded to detect unauthorized use.
WARRANTY
INTRODUCTION:
OUR
WARRANTY AND LICENSING AGREEMENT IS A LEGAL AND BINDING CONTRACT BETWEEN
THE END USER, AND AS400-LIST.COM. THE END USER SHOULD CAREFULLY
READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT BEFORE
ORDERING THEIR LIST. BY PLACING AN ORDER FOR AN AS/400 PROSPECT LIST THE
USER INDICATES THEIR ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS
CONTRACT.
SITE WARRANTY: Every site
in our list
is an individual product. AS400 List Corp warrants that the
INFORMATION concerning an individual site
in our Premium and Deluxe
lists
will be free from defect in accuracy and correctness for one year from
your date of purchase.
AS400-List.com also warrants that an individual site
in our Premium and
Deluxe lists
will currently be in business and be using an IBM AS/400 computer system
for up to ninety (90)
days from your date of purchase. AS400 List Corp does not warrant the
overall accuracy or guarantee the specific percentage of accuracy of any
list.
EMAIL ADDRESS
WARRANTY: Every
email address in our
list
is an individual product. AS400 List Corp warrants that the
INFORMATION concerning an individual
email address will
be free from defect in accuracy and correctness and that an individual
email address
will be DELIVERABLE via Email for a period of up to ninety (30) days
from your date of purchase.
AS400-List.com also warrants that an individual
email address will
be the email address
for an executive working for a company that is currently be in business
and using an IBM AS/400 computer system for up to ninety (90)
days from your date of purchase. AS400 List Corp does not warrant the
overall accuracy or guarantee the specific percentage of accuracy of any
list.
REPLACEMENT: Upon the return within the specified
warranty period of an individual site
or email address
that is inaccurate, that is no longer for a company that is in business
or is no longer using an IBM AS/400 computer system, in it’s original
format and field structure, freight prepaid, AS400-List.com’s
entire obligation, responsibility, or liability and your exclusive
remedy shall be the replacement of the inaccurate site
or email address
with an additional site
or email address
or if a replacement is not available we will refund the purchase price
of that individual site
or email address.
You must maintain your licensing rights to the data for our warranty to
be enforceable.
AUTHORIZATION TO RETURN DATA:
Authorizations to return data must be obtained from AS400-List.com in
advance. To obtain an RMA number simply contact
us at AS400-list.com and tell us what you would like
to do. All sites sent to AS400-List.com without an RMA number
will be ignored. All replacements will be made as quickly as possible but AS400-List.com
is under no obligation to do so within any given time frame.
WARRANTY
DISCLAIMER: To the maximum extent permitted by applicable
law, except as provided above, every list is provided "AS IS"
without warranty of any kind. AS400-List.com does not warrant,
guarantee or make any representations regarding the use of or the results
obtained with this list. The above is the only warranty of any kind,
either express or implied, that is made by AS400-List.com including
without limitation, any warranty of merchantability, fitness for a
particular purpose, or any warranty arising out of any proposal,
specification or sample.
LIMITATIONS
OF LIABILITY: To the maximum extent permitted by
applicable law, neither AS400-List.com nor its vendors shall be
liable for any direct, speculative, consequential, incidental and special
damages hereunder including, without limitation, damages due to lost
profits, use of data, loss of use or anticipated loss of use of the data,
or the inability to use the data, whether arising out of contract,
negligence, tort or under any warranty, even if advised of the possibility
of such damages. In no event shall AS400-List.com liability for
damages exceed the amount paid for the list. AS400-List.com neither
assumes nor authorizes anyone to assume for it any other liabilities.
COMPLIANCE: Failure to comply with the above license agreement
shall constitute a breach of contract, in which case, you will forfeit
your license rights in this data, you will no longer have the right to use
this data in any form, the data must be returned immediately to AS400-List.com
and you will be subject to possible civil and criminal liabilities.
DISPUTES:
In the event a dispute
shall arise between the parties to any aspect of this contract and
performance of any term under this contract, the parties agree to
participate in at least four hours of mediation in accordance with the
mediation procedures of United States Arbitration & Mediation. The
parties agree to share equally in the costs of the mediation. The
mediation shall be administered by USA & M Pennsylvania, 3637 Markham
Dr, Bensalem, PA 19020 (800-354-2478).
If the dispute or difference
is not settled within 30 days of the submission to mediation (unless
such period is extended by agreement of the parties), it shall be and is
hereby submitted to arbitration in accordance with, and subject to,
United States Arbitration and Mediation Rules of Arbitration. The
parties agree to share equally in the costs of the Arbitration. The
arbitration shall be administered by USA & M Pennsylvania, 3637 Markham
Dr, Bensalem, PA 19020 (800-354-2478). The arbitrator's decision shall
be final and binding and judgment may be entered thereon.
In the event a party fails to proceed with
arbitration, unsuccessfully challenges the arbitrator's award, or fails
to comply with arbitrator's award, the other party is entitled of costs
of mediation and arbitration including a reasonable attorney's fee for
having to compel arbitration or defend or enforce
the award.
THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH
AFFECTS YOUR LEGAL RIGHTS
AND MAY BE ENFORCED BY THE PARTIES.
[Top]
[Warranty] [Quality] [Returning
Data]
A
Little About List Quality
Mailing
lists are supposed to make you money but they have to be accurate
and current for this to happen. In fact, if you don’t get an up-to-date
list for your mailing it may end up costing you money instead of making
you money! Having the most up-to-date list is vital to keeping your
advertising expenses down and with the high cost of postage,
mailing to a stale or inaccurate list can be an expensive and fruitless
investment.
The
gathering of new AS400 sales leads and the updating of existing
sales leads is a never ending and extremely time consuming process but we
do our best to keep our prospect list as accurate as possible. Our goal is
to always improve the quality of our list and to have a prospect list that
is 100% accurate. We are working to accomplish this goal by using every
cost-effective means at our disposal. We
Call to over 3,000 companies each week to Verify, Update
and add to the information in our database. We work with hardware vendors,
software vendors, user groups, consultants, industry publications,
executive search firms and other "business partners". These
"business
partners" are constantly sending in changes to our
list. We trade for and even buy valuable information. We cross-reference
our database with the Post Office's "national change of address"
database to update our addresses. We have our database cross-referenced
against every company, address and phone number in the United States once
a year to verify that each company is at the address and phone numbers
listed. We update records from information sent in by our clients. We
delete any inaccurate leads sent back to us from our clients. We do all of this to insure that
you get the best possible AS400 prospect list at the best possible
price!
While
some pieces of information such as the company names don't change very
often and are fairly easy to keep current, some items such as the contact
names, change very often. Data processing people are very dynamic and
typically change jobs every 18 months. This means that of the 250,000
contacts that we try to keep tabs on at least 5,000 or more change jobs
every month! You could call a company today and talk to the DP Manager
then call him back next month and discover that he no longer works there!
As you can see, updating the names of the people working at a company is
the most difficult challenge we face.
As mentioned above accuracy is very important to us and we have attempted
to walk a fine line between accuracy and price. Unfortunately, every list contains a certain percentage of errors, some
more than others. The actual
percentage of sites "that you can't use" in any list you get will vary
depending upon your specific list selections.
There
are several lists out there in all kinds of price ranges. We have
purchased from them all and they are all contain errors, even the most
expensive ones and most often you get absolutely no guarantee of accuracy.
Although our list contains errors you don't have to pay for any of our
mistakes! No one else does that! You also get to keep and use any sites
that have errors, and just because some contact name might be out of date
it doesn't prevent you from making a sale to that company!
We have the best AS400 prospect list available at the best possible price and our warranties are
the most generous in the industry! What more can you ask for? It’s a
Win-Win situation for everyone!
ORDER
TODAY and watch the CASH FLOW IN!
[Top]
[Warranty] [Quality] [Returning
Data]
Instructions
For Returning Data
AS400-List.com
has the, most generous warrant agreement in the industry. We believe that
if you pay for 1,000 sites then you should get 1,000 accurate sites! If
any of the sites that we send you are not completely accurate we will
replace these sites with an equal number of sites at no added expense to
you. We will do this for as long as you like. With this kind of warranty
you could conceivably call on a company today, in which all of the
information is perfect and with which you might do considerable business
and six months from now the company changes their address, their phone
number, hires a new MIS Director, buys a new computer or goes out of
business, and we will still honor our warranty and replace that site.
Authorization
to return any data must be obtained from AS400-List.com in advance.
If you wish to return any defective data to AS400-List.com you must
obtain an RMA number. To obtain an RMA number simply contact
us at AS400-list.com and tell us what you would like
to do. All packages sent to AS400-List.com without an RMA number
will be sent back.
Here
are some important guidelines for returning data to AS400-List.com.
The closer you follow these guidelines the easier it will be for us to
process your returned data and the quicker you will get your new sites. All
returned records should be in the same file structure sent to you by AS400-List.com
including the "record number" field and the field with changes
or error codes. All returned records that you consider to be duplicate
records must clearly be the same company at the same address in the same
city and must include the "record number" of the record it
duplicates in the "changes" field. All returned records must
clearly indicate the reason for their return. If you have questions please
don't hesitate to contact
us.
Please
use the following error codes to indicate which fields were in error:
A
= address
C
= company
D
= duplicate record
F
= fax number
I
= industry code
N
= contact name
P
= phone number
S
= system type
T
= contact title
W
= software
Z
= company size
X
= unable to contact this company
Please
use the following codes to indicate what was done to correct the data:
A
= added and updated new information where none existed
C
= erased the bad information and entered the correct information
X
= no changes or updates were made
Some
examples of error codes & explanation codes would be:
F-A
= fax number did not exist but was added to file
A-X
= address was wrong but was not corrected
N-C
= contact name was wrong but was corrected
P-C
= phone number was wrong but was corrected
D-01002202551212
= duplicate record with "record number" of record it duplicates
Because
our warranty is so generous, we ask for your indulgence in processing your
returned data. AS400-List.com will process all returns based on how
closely the above guidelines are followed. The processing of returned data
could typically take 2-4 weeks from the time your data is received by AS400-List.com
depending upon how well the guidelines were followed.
AS400-List.com
reserves the right to replace returned sites with additional records as
stated in our warranty and licensing agreement. Additional records may
also include any sites that were returned by you that we are able to
correct.
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